Having Issues with Your Product?

Common Troubleshooting Steps

• Experiencing difficulties? Many common issues can be resolved by checking our Help & Support Page.
• Need setup or usage instructions? Double-check the packaging or any included guides for important details.
• Received the wrong item? Reach out to our Customer Service Team to resolve this quickly.
• Defective product? If your item is faulty, check if it qualifies for a repair under our Warranty Policy.

Our Return Policy

Returns
All returns must be postmarked within fourteen (14) days of the purchase date.
All returned items must be in new and in unopened condition, with all original tags and labels attached.

Return Process
To return an item, please select 'Returns' from your order history.
Once we receive the request we will process and you will be notified with the arrangements for the product to be collected.
Once received and checked you will be notified and a refund will be processed.